A tenant portal for landlords, free for both of you
Each tenant gets a login to see their rent and documents, report repairs with photos and ask about pets. You answer in one place, and everything stays on record.
LieuTenant with an example landlord’s homes. The names and figures are made up.
Tenants
Fewer texts, and a record of everything
Most landlords deal with tenants over WhatsApp, texts and the odd email. That works until you need the photo of the damp patch from last winter, or proof of when a repair was reported.
With LieuTenant each tenant has a login of their own. Repairs come in with photos, replies sit underneath, and the history stays with the tenancy.
It helps with the new rules too. Pet requests arrive in writing with a date on them, and you’re reminded before the 28 days you have to reply are up.
What tenants get
- Rent and payments
- What’s due, what they’ve paid and anything late.
- Their documents
- The tenancy agreement and current certificates you share with them.
- Repairs with photos
- They report a problem, add photos and follow your replies.
- Pet requests
- They ask in writing, and you reply with your decision and your reasons.
- Everyone on the tenancy
- Add each tenant named on the tenancy, and each gets their own login.
- Invited by email
- Add a tenant’s email address and LieuTenant sends the invitation.
Their repairs, in your list
Every repair a tenant reports lands in one list for you, with its status and priority.
Getting started
How it works
- 1
Add the tenant
Open the tenancy and add the tenant’s name and email address.
- 2
They accept the invitation
They follow the link in the email and sign in to see their home, rent and documents.
- 3
Requests come to you
Repairs and pet requests arrive in LieuTenant, and you reply there.
Questions
Do tenants have to pay?
No. The tenant login is free.
How do tenants get access?
You add them to the tenancy with their email address, and they get an invitation to sign in.
Do tenants need to download an app?
No. It works in the browser on their phone or computer.
Can I give a login to joint tenants?
Yes. Add each person named on the tenancy and each gets their own invitation.
Read the rules
- The Renters’ Rights Act: a guide for landlords in EnglandWhat changed for landlords in England on 1 May 2026: periodic tenancies, no section 21, rent increases, rent in advance, pets and possession.
- Smoke and carbon monoxide alarms: the landlord rulesWhere landlords in England must fit smoke and carbon monoxide alarms, checking them on the first day of a tenancy, repairs and the £5,000 fine.
- Landlord compliance checklist for EnglandEvery legal requirement for letting a home in England in one list: certificates, deposits, Right to Rent and licensing, with how often each is due.
Invite your tenants
Add a tenancy, then your tenant’s email address.