FAQ
Frequently asked questions about LieuTenant
Property management software for UK landlords. Compliance tracking, tenancy management, rent tracking.
What is LieuTenant?
LieuTenant is property management software built for UK landlords. It tracks EPC, Gas Safety, and EICR compliance deadlines, manages tenancies, tracks rent payments, and provides a tenant portal for documents and maintenance requests. LieuTenant helps landlords stay organized and legally compliant without spreadsheets.
What is the best property management software for UK landlords?
It depends on your portfolio and how you work. LieuTenant is built for self-managing UK landlords — from a single buy-to-let up to multi-unit blocks and HMOs — who want compliance tracking (EPC, Gas Safety, EICR, deposit protection), Renters' Rights Act workflows, rent tracking, and a tenant portal without paying a monthly fee. If you use a full management agency or need accounting integrations, a paid tool may suit you better. LieuTenant is free, web-based, and built specifically for UK letting regulations.
How do I track EPC and Gas Safety certificates?
Upload each certificate once and record its expiry date. LieuTenant tracks every expiry across all properties in one compliance dashboard and sends email alerts 30 days before renewal. Red means expired, amber means expiring soon, green means you are covered. No spreadsheets or calendar reminders needed.
Is there free landlord software in the UK?
Yes. LieuTenant is completely free with unlimited properties and tenancies. It includes compliance tracking, tenant portal, rent reminders, maintenance tickets, and 1 GB document storage. No credit card required.
Why is LieuTenant free? What's the catch?
There is no catch. The software is free forever — unlimited properties and tenancies. In future we plan to offer optional paid services, such as rent collection and property management, that some landlords may choose to use. The app itself stays free, we don't sell your data, and we don't show ads.
Does LieuTenant support the Renters' Rights Act 2025?
Yes. LieuTenant is built for the new rules that took effect on 1 May 2026. New tenancies are set up as periodic (rolling) automatically, rent in advance is capped at one month, deposits are validated against the Tenant Fees Act limit, and tenant pet requests are handled in-app with the 28-day response deadline and refusal grounds recorded.
Can I still increase rent under the Renters' Rights Act?
Yes — once per year, using a Section 13 notice with at least 2 months' notice. Serving the notice is your responsibility as landlord. Once it takes effect you simply update the rent amount on the tenancy in LieuTenant, and you can store the Section 13 notice against the tenancy in its dedicated document category.
Are fixed-term tenancies still allowed?
No. Under the Renters' Rights Act 2025, tenancies starting on or after 1 May 2026 must be periodic (rolling). Existing fixed terms converted to periodic tenancies. LieuTenant blocks the creation of new fixed-term tenancies so you cannot accidentally create a non-compliant agreement.
How much rent in advance can I ask for?
A maximum of one month's rent (plus a refundable deposit of up to 5 weeks' rent for annual rent under £50,000). Asking for or accepting more carries a civil penalty of up to £40,000. LieuTenant validates the cap when you record a tenancy, so over-limit amounts are rejected before they become a problem.
What software do small landlords use?
Small landlords often use LieuTenant because it is simple and UK-specific. It handles Gas Safety, EPC, EICR, and deposit protection tracking, manages tenancies and rent, and gives tenants a portal to view documents and report issues. It is completely free for all landlords.
Does LieuTenant support HMO and Multi-Unit Blocks (MUBs)?
Yes. LieuTenant supports single units, HMOs (houses in multiple occupation), and Multi-Unit Blocks (MUBs). You can track HMO licences and fire safety, manage room-by-room tenancies, and add unlimited units per property with individual compliance and rent tracking.
Can tenants access their documents and report maintenance?
Yes. Each tenant gets portal access to view their tenancy documents, check payment history, and report maintenance issues with photos. Landlords receive notifications and can reply and update ticket status. Documents can be shared instantly without email.
How does LieuTenant handle rent reminders?
LieuTenant sends automated email reminders to tenants before rent is due. You choose when reminders go out and can customize the message. The rent dashboard shows who has paid and who is overdue. You can also track agency commissions and see real cashflow.
Still have questions? Get in touch.
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